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Community Users

Services for Community Users

Borrowing Services

Community Users must first register for a library card before borrowing resources from the Library.

You are responsible for all materials borrowed on your card and for any charges on items that are overdue, lost or damaged.

You will receive a courtesy email notice prior to your materials being due and follow up notices once the borrowed items are overdue.  It is your responsibility to ensure the library has your email address.

Item Loan Period Maximum Renewals Loan Limits Overdue Fines Long Overdue
Book 21 days 2 3 per subject $0.50/day Replacement cost + $10 processing fee
DVD/Video 7 days 2 3 per subject $0.50/day Replacement cost + $10 processing fee
Magazine/Periodical 7 days 2 3 per subject $0.50/day Replacement cost + $10 processing fee

Items may be renewed online by logging into 'My Account' on the Library catalogue or by contacting the Library Circulation desk. Items with holds cannot be renewed.

Overdue fines may be paid at the Library by cash, debit, or credit card.  Fines can also be paid by  phone with a credit card.

Borrowing privileges will be suspended when items are overdue. 

Library Policy 6.2.2 Circulation (Borrowing) of Library Materials

Interlibrary Loan

Interlibrary loans are available to community users on a cost-recovery basis.  No charges apply if loans are obtained free from cost. (i.e. Public Libraries).  We encourage users to first check for interlibrary loans through their public library.

Faxing Services

The Library provides a faxing service at the following charges:

Sending a fax:

  • within Cranbrook $1.00/page
  • toll free 1-800/877 number $1.00/document
  • within Canada and the U.S. $2.00/page
  • international $3.00/page

Receiving a fax:

  • $1.00/document

The staff at the Library's circulation desk will gladly assist you with this service.

Public Access Computers

There are 8 public access computers which provide Internet access to library users at no charge.  The general public may check web-based email, browse the Internet or use the Library catalogue.  Printing is available at a cost of $0.10/page.