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EBSCO & Adobe PDFs

exclamation icon Adobe PDFs from the Library's databases, specifically EBSCO databases are currently not opening no matter what browser you are using. We are currently working on this issue and will post on the Portal when the PDFs are working again.

Thank you for your patience with this issue.


We are still getting reports that Adobe PDFs will not open from the Library's databases, specifically EBSCO databases. PLEASE use Mozilla Firefox or Chrome, do not use Internet Explorer as it has known issues.  Contact the Library's Reference Desk x.3292 from within the College, 250-489-8292 or email if you require assistance with this matter.

Criterion-on-Demand Streaming Videos

Known Issues: There has been reports of challenges accessing videos from Criterion-on-Demand collection. These issues vary depending on the browser being used. Potential solutions to known issues are found in this guide.

Further Assistance: If the troubleshooting tips found in the guide do not address or fail to correct problems you are encountering, please do not hesitate to contact the Reference Desk @ x.3292 from within the College, 250-489-8292 or send an email. Please provide as much detail about the issue you are encountering and when it arises.