Library Information & Policies - FAQ

Looking for the library hours?

Who can use the library?

Need to contact someone in the Library?

Need help finding information?  Contact the reference desk.

Want to know how to use the Library Catalogue?

Want to know where to find research articles?

Want to know about internet access and computer usage?

Do you need audio-visual equipment for an assignment or project?

Want to know about Interlibrary Loan Policy & Ordering?

How do you place a hold when the item you want is on loan?

Want to know the Borrowing Periods for materials?

How many items may be borrowed at one time?

Want to know what the fines are for materials returned late?

Date format used:  DD/MM/YYYY              example: 14/12/2007 = December 14, 2007

Want to know if you can renew the item you have on loan?

Are food & drink permitted in the library?

Can I use my cell phone in the library?

Photocopying ($ 0.10 per page) and laminating ($ 1.00 per linear foot) are available in the library.

Faxing is available in the library. 

Online Reference Databases

• The library has a number of magazine, journal and reference databases for research purposes.  Tutorials for many of these databases are available online.
• The databases are accessible from the Library home page  (http://library.cotr.bc.ca/) under Online Journal & Magazine Databases or directly via an alphabetical list: (http://library.cotr.bc.ca/EZproxy1.asp)

Holds

Current students and employees of COTR may place holds on books, videos and DVDs which are checked out to another patron or located at another college campus.  If the item is checked out, placing a hold will prohibit the person who currently has the item from renewing it.

Community patrons may place holds on items located at another campus and the item will be shipped to the patron's home campus library.

To place a hold, follow these steps:

1. Locate the item in the library catalogue.
2. Click on Title to see the item's full information including availability.
3. Click on the Place Hold button at the top right of the screen (in the blue bar).
4. You will be prompted to login at this point (see directions for setting up your library catalogue account if needed).
5. The hold screen will display.  Edit the pick-up location if necessary.
6. Click on Place Hold.

 NOTE: Items can have more than one hold at a time; you may not be next in line!  

Reference Assistance

Ask us! Trained reference staff are available Monday through Friday from 9 am to 5 pm to assist with your reference needs.  College of the Rockies Reference staff will be pleased to help you located the information required.

• Contact the Reference staff for help.
• Outside of library reference hours you can contact Ask Away for online reference help.

Audio - Visual

Audio-Visual Services are available selectively to College employees, students, and community users. To book Audiovisual equipment, please send an email to circdesk@cotr.bc.ca; if you have questions you can contact the Circulation Desk prior to sending the email.

Who can use the Library?

Borrowing privileges are extended to all College students and employees and to anyone residing within the College region.  Community users are required to provide proof of residence but registration is free.

Community users may surf the internet and check web-based email but are unable to print or save and do not have access to MS Office and word processing.

Borrowing Periods & Overdue Fines

Items may be renewed online by logging into My Account in the library catalogue (see directions for setting up your library catalogue account if needed) or by contacting the library Circulation Desk.

Fines can be paid in the library by cash, debit, or credit card or over the phone with a credit card.

 * Items with holds will not be renewed.
** Special arrangements may be made to extend a loan period; ask the Circulation Desk either at the time of check out or prior to the due date/time.

Number of Items Borrowed at One Time

Faxing Charges

There are 12 OPAC computers which provide internet access to library users.  The general public may check web-based email, browse the internet or use the library catalogue but will not be able to print or save. 

Students, staff and faculty who wish to use MS Office programs, print or save must log into one of the lab computers.

Computer Use

Absolutely no food or beverages at the computers.  Computer games and internet chat are not permitted.  Violations may result in loss of privileges.

Printing and saving are not available from the Public OPAC terminals.  Time limit on the Public OPAC terminals is 1 hour.  

Food & Beverages

Food is not permitted in the library or computer labs.  No beverages are permitted at the computers; beverages elsewhere in the library must be in spill proof containers.

Cell Phones

Cell phones are not permitted in the library.  Please leave the library to use your cell phone to avoid disturbing other students.

CONTACT: Susan Fleming - E-MAIL: fleming@cotr.bc.ca PHONE: (250) 489-8291 | FAX: (250) 489-8256
	College of the Rockies Box 8500 Cranbrook, BC, Canada V1C 5L7